KMID : 0381520040160020169
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Korean Journal of Medical Education 2004 Volume.16 No. 2 p.169 ~ p.177
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Patient-Centered Attitudes and Communication Skills in Medical Students after Clerkship
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Choi Chang-Jin
Kim Jung-Min Park Young-Kyu
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Abstract
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Purpose: Patient-centered communication is known to improve patient satisfaction, compliance, doctor-patient relationship, and health outcomes. The aim of this study is to evaluate medical students¡¯ patient-centered communication skills and attitudes in medical students after their clerkship.
Methods: To evaluate medical students¡¯ communication skills, OSCE was performed on 114 fourth-year medical students who had completed their clerkship. After OSCE, we used structured questionnaires to survey the subjects in assessing attitudes toward communication skill learning and patient-centeredness.
Results: The accomplished frequency of patient-centered communication items were as follows: allow patient¡¯s narrative thread(88.6%), open-to-closed-ended questions(47.4%), discuss psychosocial and emotional factors(36.0%), elicit patient¡¯s concerns and perspectives(36.0%), discuss how health problem affects patient¡¯s daily life(21.9%), express empathy(14.0%), negotiate plan of action with patient(68.4%), and ask whether patient has further issues to discuss(33.3%). The students who did medical service as extracurricular activity and were confident with their communication skills performed better patient-centered interviews. There was no significant relationship between medical students¡¯ patient-centered attitudes and patientcentered OSCE scores.
Conclusion: Having completed their clerkship, medical students were still unable to perform a good patient-centered interview. Current medical curriculum should teach medical students how to communicate in a patient-centered manner. The education method should focus on behavior change initiative.
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KEYWORD
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Patient-centered, Communication skill, Attitude, Medical education, Evaluation
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